Hiring a Moving Company

Hiring a moving company can make your relocation smooth and stress-free in Dubai—but only if you choose the right one. With so many options available, it’s important to ask the right questions to avoid hidden costs, delays, or damaged items.

Here are 5 essential questions you should ask before hiring a best movers and packers service:

✅ 1. Are You Licensed and Insured?

Why it matters:
A licensed moving company operates legally and follows professional movers and packers standards. Insurance ensures your belongings are covered in case of damage or loss.

What to ask:

  • Are you registered with the local transport authority?

  • Do you offer transit insurance?

  • Can you show proof of license and insurance?

Tip: Never work with a mover who refuses to show legal documentation.

✅ 2. What Services Are Included in the Quoted Price?

Why it matters:
Some companies offer a low initial quote but add hidden fees later for packing, stairs, extra labor, fuel, or storage.

What to ask:

  • Does the quote include packing, loading, unloading, and unpacking?

  • Are packing materials (boxes, bubble wrap) included?

  • Will there be any extra charges?

Tip: Always ask for a detailed, written estimate.

✅ 3. Do You Have Experience With My Type of Move?

Why it matters:
Every move is different—apartments, villas, offices, and international relocations each have unique challenges.

What to ask:

  • How many similar moves have you completed?

  • Have you handled fragile or heavy items like pianos, safes, or antiques?

  • Do you provide international moving services?

Tip: Look for companies with specific experience in your type of relocation.

✅ 4. Can You Provide References or Reviews?

Why it matters:
A trustworthy company should have positive customer reviews and be willing to share references.

What to ask:

  • Can you share client testimonials or recent reviews?

  • Do you have a Google Business page or social media with ratings?

  • Can I speak to a past customer?

Tip: Check independent review platforms like Google, Trust pilot, or Facebook before deciding.

✅ 5. What Is Your Cancellation or Rescheduling Policy?

Why it matters:
Plans can change, and you need to know if you’ll be charged for delays or cancellations.

What to ask:

  • Can I cancel or reschedule without penalties?

  • How much notice is required for changes?

  • What happens if the company is late or cancels?

Tip: Choose a company that’s flexible and transparent about timelines and policies.

🎯 Final Advice

Asking these questions can save you from unexpected stress, hidden fees, and unreliable movers. A reputable moving company will always be open, honest, and professional.

Looking for a trusted partner in Dubai or across the UAE?
East West Movers is licensed, experienced, and rated as one of the most reliable movers in the region.

📞 Contact us: +971 52 606 2215